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BOOKING WITH US

TO BOOK YOUR APPOINTMENT, ONE OF OUR SALES REPRESENTATIVES CAN ATTEND YOU THROUGH WHATSAPP BUSINESS, FACEBOOK OR INSTAGRAM DM, AND PHONE CALLS.
AFTER CONFIRMING THE PROCEDURE THAT WILL BE DONE, A SPECIALIST WILL BE ASSIGNED TO YOU DEPENDING ON THE AVAILABILITY IN SCHEDULE. THIS MEANS YOUR APPOINTMENT IS BOOKED.
YOUR APPOINTMENT WILL ONLY BE CONFIRMED COMPLETELY AFTER PAYING THE FIRST DEPOSIT, 48 HOURS AFTER BOOKING.

WE WILL BE CONTACTING YOU 48-24 HOURS BEFORE YOUR APPOINTMENT TO CONFIRM YOUR ASSISTANCE.

DEPOSIT POLICY

ONCE YOU BOOK YOUR APPOINTMENT, WE ASK FOR A DEPOSIT TO COMPLETELY CONFIRM THE APPOINTMENT. THIS INITIAL DEPOSIT MUST BE DONE 48 HRS AFTER BOOKING. THIS DEPOSIT IS DEDUCTED FROM THE TOTAL COST OF THE PROCEDURE TO BE PERFORMED. THIS FEE IS NOT TRANSFERABLE OR REFUNDABLE.

IF YOUR APPOINTMENT WAS LOST AND YOU WANT TO RESCHEDULE, YOUR DEPOSIT WILL NOT BE VALID.

THE DEPOSIT CAN BE DONE THROUGH VARIOUS PAYMENT METHODS, INCLUDING: ZELLE, VENMO, CASHAPP, APPLE PAY / IMESSAGE, PAYPAL, AND DIRECT DEPOSIT (BBVA). IT CAN ALSO BE DONE AT OUR CLINIC.

RE-SCHEDULING AND CANCELLATION

WE ASK FOR A 48 HRS NOTICE FOR YOU TO RESCHEDULE YOUR APPOINTMENT AND KEEP YOUR CURRENT DEPOSIT. RESCHEDULING WITH LESS THAN 48 HRS PRIOR WILL NOT BE ELIGIBLE TO KEEPING THE DEPOSIT.
TO CANCEL YOUR APPOINTMENT YOU CAN CONTACT US PRIOR TO IT. YOUR DEPOSIT CAN BE TRANSFERRED TO SOMEONE ELSE, BUT IT IS NOT REFUNDABLE.

CLINIC POLICIES

IN ORDER TO KEEP EVERYONE’S EXPERIENCE ENJOYABLE, WE’VE DELIMITED OUR OWN POLICIES, REGARDING:

  • SCHEDULE RESPONSIBLY: IT IS RECOMMENDED TO ARRIVE 5-10 MINUTES PRIOR TO YOUR APPOINTMENT. ARRIVING 30 MINUTES LATE (OR MORE) TO YOUR APPOINTMENT, WILL RESULT IN ASSIGNING YOU ANOTHER DOCTOR IN ANOTHER SCHEDULE; DEPENDING ON THEIR AVAILABILITY.
  • STYLISH REBELS ONLY!: FOR HEALTH AND SAFETY REASONS, WE WILL ONLY BE ADMITTING PATIENTS. ANY OTHER COMPANIONS WILL BE ADVISED TO WAIT OUTSIDE OUR INSTALLATIONS.
  • KEEP IT NICE, OR LEAVE: ELEGANTA MEDICAL SPA IS NOT TOLERANT TO ANY MANIFESTATIONS OF RACISM, HATE, AND INSULTS TO OUR WORK, OTHER PATIENTS AND PERSONNEL.

PAYMENT

THE PAYMENT OF YOUR PROCEDURE CAN BE DONE THROUGH VARIOUS PAYMENT METHODS, INCLUDING: ZELLE, VENMO, CASHAPP, APPLE PAY / IMESSAGE, PAYPAL, CASH AND DIRECT DEPOSIT (BBVA).

CAN I BRING REFERENCE PICTURES?

ABSOLUTELY. REFERENCE PICTURES ARE HIGHLY ADVISED SO YOUR ASSIGNED SPECIALIST CAN WORK AROUND A MORE ACCURATE DESCRIPTION OF WHAT YOU ARE EXPECTING TO LOOK LIKE.
HOWEVER, YOU MUST BE ADVISED THAT PROCEDURES WILL BE ADJUSTED TO YOUR OWN FEATURES, THEREFORE, THERE IS A POSSIBILITY THAT YOUR END RESULT WILL LOOK DIFFERENT FROM THE REFERENCE, BUT ALWAYS STRIVING TOWARDS THE BEST FOR YOU.

I AM UNSURE OF WHAT IS THE BEST PROCEDURE FOR ME, WHAT SHOULD I GET?

IF YOU DON’T HAVE A SPECIFIC PROCEDURE IN MIND, WE CAN HELP YOU WITH THAT. OUR PROCEDURES ARE USUALLY DONE BY ALIGNING YOUR OBJECTIVES WITH WHAT THE DOCTOR SUGGESTS CONSIDERING YOUR INDIVIDUAL NEEDS.

DO YOU DO CORRECTIONS ON OTHER DOCTOR’S WORK? IS IT POSSIBLE TO FIX ANY “BOTCHED” RESULTS?

WE FOCUS ON KEEPING IT PROFESSIONAL AND SAFE, THEREFORE, WE WILL NOT BE PERFORMING ANYTHING THAT MIGHT INFLICT ON THE PATIENT’S HEALTH OR CURRENT SITUATION. BEFORE ADMITTING ANY APPOINTMENT, IT IS NECESSARY FOR US TO EVALUATE YOUR CURRENT SITUATION SO WE CAN ADDRESS IT.
IF THIS IS YOUR SITUATION, WE WOULD NEED YOU TO SEND US A PICTURE, SHOWING THE AFFECTED AREA.
THE PICTURES MUST SHOW THE FRONT AND SIDE OF THE AREA COMPLETELY. PICTURES MUST BE DONE IN GOOD LIGHTING, THAT SHOWS YOUR FEATURES AND SKIN TEXTURE.
THE PICTURES WILL BE EVALUATED BY A SPECIALIST, IF IT IS NOT POSSIBLE FOR US TO ADDRESS IT, WE CAN GIVE YOU ADVICE ON YOUR SITUATION AND REFER YOU TO OTHER MEASURES.

WHAT’S THE DURATION OF MY PROCEDURE?/HOW LONG WILL MY RESULTS LAST?

MEDICAL SPA PROCEDURES ARE NOT PERMANENT, MOST DERMAL FILLERS ARE ABSORBED THROUGHOUT TIME , AND DURATION WILL VARY ON SEVERAL FACTORS, INCLUDING HEALTH, USE OF PHARMACEUTICALS, AND AFTER CARE. AT THE TIME OF YOUR APPOINTMENT, YOUR SPECIALIST CAN EVALUATE WHICH WILL BE THE ESTIMATED DURATION OF YOUR RESULT. DERMAL INJECTABLES CAN USUALLY LAST FROM 9-12 MONTHS WITH THE PROPER CARE AND RETOUCH SESSIONS.

WHAT ARE THE AFTER CARE INSTRUCTIONS FOR FILLERS?

AFTER DERMAL INJECTABLES, IT IS EXPECTED TO FEEL SWOLLEN AND PUFFY, THIS IS NOT THE FINAL RESULT. IT IS ADVISED FOR PATIENTS TO:
LIMIT CONTACT AND MANIPULATION IN THE APPLICATION ZONE.
AVOID SUN EXPOSURE, APPLY SPF IN YOUR DAILY ROUTINE TO ENSURE A BETTER RESULT AND PROTECTION OF THE AREA.
AVOID LYING DOWN OR APPLYING PRESSURE DURING THE NEXT 120 MINUTES OF APPLICATION.
DO NOT DRINK ALCOHOL IN THE NEXT 6 HOURS.
NO PHYSICAL ACTIVITY OR ANY STRENUOUS ACTIVITY IN THE NEXT 12 HOURS OF YOUR PROCEDURE.
IN CASE OF INFLAMMATION, OR PAIN; IT IS ADVISED TO TAKE 400 MG OF IBUPROFEN EVERY 8 HOURS OR 500 MG OF ACETAMINOPHEN (PARACETAMOL) EVERY 8 HRS..

ARE THERE ANY RISKS ASSOCIATED WITH DERMAL FILLERS?

DERMAL FILLERS AND MEDSPA PROCEDURES SUPPOSE A RISK WHEN THE ESTABLISHMENT THAT IS APPLYING IS NOT QUALIFIED FOR IT OR IT IS WORKING WITH UNRELIABLE BRANDS. AT ELEGANTA, WE WORK WITH HIGH-END BRANDS FOR HIGH-END RESULTS. WE MAKE SURE TO SHOW EACH PATIENT HOW THE PRODUCT WILL BE APPLIED, AS WELL AS TO SHOW THEM THE SECURITY CODE NUMBER OF THE PRODUCT.
ANOTHER RISK FACTOR IS UNDERLYING HEALTH CONDITIONS THAT THE PATIENT MUST COMMUNICATE PRIOR TO BOOKING THEIR APPOINTMENT.
SPECIFIC RISKS WITH THE USE OF BOTULINUM TOXIN, HYALURONIC ACID, ENZYMES, LASER, PEELINGS, AND CRYOLIPOLYSIS, CAN BE SENT TO YOU VIA EMAIL AND UPON REQUEST.

IF THERE IS ANY QUESTION ON THE PRODUCTS AND PREPARATION OF OUR SPECIALISTS, DO NOT HESITATE TO ASK!

WHAT IS A RETOUCH AND WHEN SHOULD I SCHEDULE MY RE-TOUCH APPOINTMENT?

DERMAL FILLERS AND MEDICAL SPA PROCEDURES USUALLY FADE WITH TIME, RETOUCHES CAN KEEP YOUR RESULT FOR LONGER, AS WELL AS IT CAN FIX ANY BLEMISH OVER TIME. THE USUAL TIME FOR A RETOUCH APPOINTMENT IS TWO WEEKS AWAY FROM THEIR INITIAL PROCEDURE.

DO I NEED ANY PREPARATION BEFORE MY PROCEDURE?

NOT AT ALL! IT IS ADVISED TO AVOID MAKEUP, AND HEAVY FACIAL CREAM OR LIP BALMS. DEPENDING ON THE PROCEDURE, WE WILL INDICATE IF THERE IS ANY OTHER SPECIFICATION TO KEEP IN MIND.

WHAT SHOULD I BE EXPECTING AFTER MY PROCEDURE?

AFTER ANY INJECTABLE, IT IS EXPECTED TO FEEL SWELLING AND PUFFINESS. YOU CAN ALSO EXPERIENCE ABNORMAL SENSATIONS IN THE SKIN, AND REDNESS. YOU MIGHT ALSO FEEL ITCHING OR LOCALIZED PAIN THAT WILL DIMINISH WITH THE PASSING OF TIME.

DO I NEED ANY SPECIAL MEDICATION FOR RECOVERY?

RETOUCHES, FACIALS, HYDRATION, AND A HEALTHY DIET AND LIFESTYLE ARE USUALLY THE BEST TO KEEP YOUR RESULTS TO THEIR BEST.

WILL IT BE PAINFUL?

INJECTABLES ARE OFTEN KNOWN TO BE PAINLESS, HOWEVER, THAT WILL BE HEAVILY DEPENDENT ON YOUR TOLERANCE TO PAIN. MILD DISCOMFORT SHOULD BE EXPECTED, BUT YOU CAN ASK YOUR SPECIALIST TO APPLY TOPICAL LIDOCAINE.

DO YOU RECOMMEND ANY OTHER PROCEDURES TO ENHANCE MY RESULTS?

RETOUCHES, FACIALS, HYDRATION, AND A HEALTHY DIET AND LIFESTYLE ARE USUALLY THE BEST TO KEEP YOUR RESULTS TO THEIR BEST.

THE EFFECT OF MY RESULT SEEMS TO BE DIMINISHING, IS THERE ANY REASON FOR IT?

AT FIRST, IT IS POSSIBLE THAT YOUR RESULT LOOKS PUFFY, OR SWOLLEN, THIS EFFECT WILL BE GOING DOWN WITH TIME, HOWEVER, CERTAIN MEDICATIONS OR ILLNESSES CAN CONTRIBUTE TO THE DIMINISHING OF THE EFFECTS. IF YOUR DERMAL INJECTABLE PRODUCT IS LOOKING GREATLY DIMINISHED IN LESS THAN TWO MONTHS, CONSULT YOUR DOCTOR.

ARE THERE ANY SIDE EFFECTS THAT REQUIRE MEDICAL INTERVENTION?

REACH FOR MEDICAL ATTENTION UNDER THE APPEARANCE OF NECROSIS, UNUSUAL BRUISING, EXCRUCIATING PAIN, AND ANY SIGN OF INFECTION.
SPECIFIC RISKS AND WARNINGS WITH THE USE OF BOTULINUM TOXIN, HYALURONIC ACID, ENZYMES, LASER,PEELINGS, AND CRYOLIPOLYSIS, CAN BE SENT TO YOU VIA EMAIL AND UPON REQUEST.

I AM NOT SATISFIED WITH MY FINAL RESULT, WHAT CAN I DO ABOUT IT?

YOUR RESULT IS OUR PRIORITY, IF YOU ARE NOT SATISFIED WITH THE END RESULT IT IS IMPORTANT TO FIRST MAKE SURE THAT THE HEALING TIME HAS PASSED AND THAT YOUR RETOUCHES HAVE BEEN DONE ON TIME. IF THERE ARE ANY CONCERNS AFTER IT, YOU CAN CONTACT US TO EVALUATE A POSSIBLE CORRECTION.

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